Returns & Exchanges

At Mint & Lily, we want you to love your jewelry as much as we loved creating it. If you are not completely satisfied with your purchase, we offer a 30-day return policy for most items in their original condition.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once approved, download and print your prepaid shipping label and include the original packing slip inside your parcel.

3

Package and Ship

Securely pack your jewelry in its original Mint & Lily packaging to prevent damage and drop it off at any authorized carrier location.

4

Receive Your Refund

After our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing